An area during which 888 lags behind some competitors is that the inability to request a bet. However, there’s the choice of the “bet builder” option, which allows the user to settle on selected bets and group them together during a same-game accumulator.
Another interesting feature that has recently been introduced is that the Up for 8 game, during which a user could win up to £8,000 by correctly predicting the win-draw-win end in eight selected matches. If there are multiple winners, the £8,000 prize is shared – but remains a worthwhile free-to-play game.
What sets Up for 8 apart is that 888sport offer a £1 free bet for each correct pick, which may be a nice bonus if you fail to win the most prize.
Interface across desktop, mobile and app
The 888 website appmodo.com is straightforward to log into and therefore the offers are easy to seek out at the highest of the location, also as on the promotions tab on the left-hand side.
Sports are easy to seek out with the sidebar showing the foremost popular, which may be expanded to seek out all sports on offer. Your bet slip is additionally easy to seek out, keep track of and place bets, with it also telling you ways much the potential payout is.
The loading times are often slow, which may be frustrating, and therefore the site does log you out once in a while if you’ve got been idle for a period.
The mobile version features a similar issue with loading times but once you’re on the location it’s easy to navigate and find the sports you would like.
Depositing is straightforward on desktop and mobile, together with your balance shown, and you’ll easily find useful links on your profile, like withdrawal, betting history and get in touch with information.
The app also suffers from some speed issues, which puts it behind a number of its competitors within the market. Sports are easy to seek out and therefore the search option at the highest left makes it easy to seek out what you’re trying to find.
You can use the “Contact Us” tab, which features a search function to undertake to seek out answers to FAQs like queries about depositing and withdrawing.
There is also an email section where you’ll raise your issue with the 888sport customer service team and include attachments.
The help button takes you to the support center, which provides you differing types of issues that have already been asked about, and therefore the answers to them – helpful and time-saving.
Failing that, there’s a live chat function that you simply start by asking your question. The server then searches for an agent to talk with, which may take a while to try to, despite the location claiming the typical is 16 seconds. For instance, when testing the merchandise, there was a five-minute wait despite being third within the queue.
Once the agent was found, the method was long with unnecessary steps. i used to be already logged into my account to urge on to the chat yet they required me to answer my security question and ensure my account name. If you are doing not reply within around a moment, the chat is disconnected and you’ve got to start out again, which is extremely poor.
888 have a worthwhile welcome offer that’s easy to know and use and their other promotions for existing customers also are worthwhile.
The lack of a request-a-bet feature means 888sport is trailing its competitors, as this function is one among the foremost popular among bettors. But the new score predictor game does have its positives.
888 do have issues with slow loading times and therefore the customer service isn’t as user-friendly because it should be for a corporation that has been around for therefore long.
However, once on the location betting is straightforward, depositing and withdrawing are satisfactory, and therefore the amount of sports and in-play options are a plus.